Loyalty Coordinator
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Παιανία, Ανατολική Αττική, Ελλάδα | LoyCoo_HQ_04.07 · Marketing
Key Responsibilities:
- Analysis of the customer activity targeting to maximize commercial opportunities and customer loyalty
- Designing multimedia campaigns & digital customer journeys for the loyalty scheme's awareness
- Customer base segmentation and introduction of targeted offers and services for loyalty members
- Budget forecasting, monthly KPIs reporting, YoY programs’ performance report
- Serving as the main administrator of the loyalty platform and providing business requirements for improvements
- Ensuring in-house alignment with diverse stakeholders (e.g. technical teams)
- Systematically monitor trends in the Greek & foreign market and best practices in customer loyalty
We will have the perfect match if you have:
- BSc degree in Marketing, Business Administration or related field
- At least 2 years experience in marketing, ideally in loyalty
- Experience in a B2B environment, CX, email & retail marketing will be highly appreciated
- Strong computer skills (Excel, PowerPoint)
- High Knowledge of marketing platforms such as CRM MS Dynamics will be considered a plus
- Fluent in English & Greek
- Analytical & organizational skills
- Understanding of numbers and customer insights
- Strong communication skills with customer centric approach & ability to solve problems
What to expect from us:
- Competitive remuneration package & extra benefits
- Hybrid working model (on site & remotely)
- Dynamic, prestigious and highly distinguished working environment (Best workplace award in Greece for 9 years)
- Among top industries in international market trends
- Multiple learning & career opportunities
- Medical Health insurance
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