Join our experienced Regulatory, Quality & Compliance team as a Quality Administrator and contribute to the success of our Quality Management System (QMS) and work on interesting client projects.
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Commercial Eyes is Australia’s leading pharmaceutical and medical device commercialisation company. With a team of over 100 staff and 22 years of experience, more than 800 pharmaceutical, medical device, diagnostic, and consumer healthcare companies rely on our expertise and insights.
We are changing the way people work in one of the most regulated and complex industries in the world. Creating a collective success story for our people, our life science partners, and their patients.
Our culture of ownership and transparency empowers our team to achieve goals they did not think possible. For all those on board, it is a challenging and rewarding journey. We are innovative, fast learners, and experts in our field.
We are elevating and refining the commercialisation process for human therapeutics – introducing smart processes and new technologies to work smarter, not harder.
Our services are improving health outcomes and making a real difference in people’s lives. By joining our team, you are joining us in our mission to help our clients deliver a healthier tomorrow for Australia and beyond. We share a vision with our clients to make an impact on the future of human health. And we partner with them to transform therapeutic innovation into market realities for patients and healthcare, in Australia and beyond.
“Managing such a wonderful team at CEPL is what I enjoy the most – our diverse range of projects and clients allows each team member to both utilise and develop their expertise and I am so proud of the excellent service we are able to provide” – Colleen, Senior Manager – Regulatory, Quality & Compliance
The Opportunity
Join our experienced Regulatory, Quality & Compliance team as a Quality Administrator and contribute to the success of our Quality Management System (QMS) and work on interesting client projects.
This is a permanent part-time position (approx. 30 hours of work per week) reporting to the Quality Lead, you will provide administrative support and assist with the maintenance of the Commercial Eyes QMS and the delivery of a variety of client projects, while optimising project outcomes and delivering excellent client experience.
Our head office is based in a coworking space in the Melbourne CBD, and we have a satellite office in Sydney. We operate under a hybrid work model and offer flexibility in accordance with our company’s flexible work policy.
Key responsibilities include:
- Ensuring the effectiveness and efficiency of our QMS through timely document development and updates.
- Providing administrative support for internal and external audits across all business units.
- Identifying opportunities for continuous improvement and ensuring compliance with the Commercial Eyes QMS.
- Supporting QMS activities such as documentation preparation and liaising with Quality Group Delegates for implementation and delivery of SOPs, forms, procedures, and other related documents.
- Assisting with client setup processes and supporting the maintenance of the Client QMS.
The Team
Our highly knowledgeable Regulatory, Quality and Compliance team have in-depth knowledge of the complexity of the regulatory environment in Australia and New Zealand. We assist our clients with the development of effective submission strategies, helping them to navigate the complex regulatory environment in Australia, New Zealand (and beyond) and navigating through various challenges during the approval and life-cycle management process. We have a trusted history of success, managing over 160 projects each year, including the submission of 60 major applications to regulatory authorities.
When you become part of our team, you’ll immediately feel welcomed, supported, and appreciated. Our unique and challenging consulting environment fosters a strong sense of collaboration, and it is second to none, even when working remotely. At Commercial Eyes we:
- Thrive on providing creative solutions to complex problems.
- Love being exposed to diverse projects.
- Feel comfortable with ambiguity and see it as an opportunity to generate insights.
- Enjoy hands-on work as well as being the subject matter expert.
- Feel inspired to deliver work that makes a difference to people’s lives through health.
- Work flexibly and adapt quickly to changing priorities.
About you
Join our team as a Quality Administrator and become an essential part of our Quality & Compliance team. You have strong administrative skills, a keen eye for detail, and a passion for maintaining high standards. You are adaptable and able to prioritise work with good judgment. This is an ideal position if you are determined to make quality and compliance a central focus in your career.
Desired qualifications and experience
- Previous work experience in quality or life science environment.
- Demonstrated strong administrative skills.
- Proficient computer skills and in-depth knowledge of Microsoft Office (Word, Outlook, PowerPoint, Excel, Access).
- Demonstrated experience managing confidential and sensitive information and sound judgement when interacting with clients and staff.
The Rewards…
- A collaborative culture in a growing and sustainable business
- At Commercial Eyes you are not just a number, you become a member of a team who supports and cares for each other. Everyone gets to know each other by name regardless of where you work from.
- Our team is multicultural and diverse, so you’ll get to work with a variety of people from different ethnicities, backgrounds and with a broad range of experiences.
- We are committed to supporting the community in which we work. The projects we support are both sustainable and recurrent including organisations such as Yalari, Purple House, Rare Cancers Australia, Leukemia Foundation and more.
- Health and Wellbeing Program: our people get access to our EnergEyes Program, which includes an annual wellbeing allowance you can use to support your health and wellbeing including but not limited to gym memberships, fitness clothing/equipment, yoga and massage/physio sessions.
- Paid Wellbeing Day to focus on your physical/mental health and general wellbeing.
- Birthday Day off: An additional day of paid leave just for your birthday.
- Career development and growth: when you join Commercial Eyes, the professional development and career opportunities are endless. If you are flexible and adaptable, you can take your career as far as you desire.
Continue the conversation
If you think this role might be for you and joining the Commercial Eyes team gets you excited, please submit your application as soon as possible. We will start the shortlisting process right away.
If you are shortlisted for this role, this is what you can expect throughout the process:
- Phone screening conversation.
- Interview with a member of the People & Learning team and the Reporting Manager.
- Psychometrics test.
- Reference checks.
Please note:
- Here at Commercial Eyes we value diversity and inclusion and consider all candidates equally.
- Commercial Eyes does not accept applications from recruitment agencies.
If you would like more information about the role, email our People & Learning department at [email protected]
