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You will be joining our Customer Care Team to add your expertise + skills to the delivery of Customer Excellence.
Your Role
You will focus on developing + diversifying business in line with financial + volume targets.Your Responsibilities
You will focus on developing + diversifying business in line with financial + volume targets. You will do this by working
with a variety of internal + external stakeholders while focusing on the following key objectives:
- To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring
prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable
customer deals. - To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business
Development teams, including pricing decisions. - To monitor competition by gathering current marketplace information on pricing + products.
- To report customer feedback to the CCL team, supporting resolutions as required.
- To align with CCL colleagues when onboarding new customers.
- To maintain + update the most relevant customer information in internal systems.
- To regularly review customer portfolios with the CCL Managers + team.
- To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in
close collaboration with the CCL.
Your Skills and Experiences
Your strong selling skills + focus on customer + stakeholder relationships along with your strong time management will be key to your success. Good communication skills and your strong adaptability are necessary for this role.Good Reasons to Join
The ideal person is a proven team player with a track record in opening doors and closing sales. In return, you will gain access to professional development opportunities and international exposure in a team-based environment. To find out why Kuehne + Nagel is the best place to advance your logistics career, start a conversation with us and click apply today!About Kuehne+Nagel
With over 80,000 employees at some 1,300
Next steps to joining our team
Step 1
Complete your online application
Step 2
Speak with your Kuehne+Nagel recruiting specialist
Step 3
Meet our hiring team
Step 4
Decide if you will accept the offer