Description
Established in the region for 40 years, PwC has around 8,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 328,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.
Line of Service
Industry/Sector
Specialism
Management Level
Job Description & Summary
the backbone of PwC’s unique approach to operational delivery - Execution Managed Services.
Harnessing the power of tech and data, we work with some of the most recognizable organizations
worldwide, wherever they need us to be. We deliver sustained outcomes through our managed
solutions, as well as transforming and running complex operational processes that often create
challenges or hinder client progress. Underpinning all of this is our commitment to ensuring our people
are equipped with tomorrow's skills to drive success for our clients today.
About the team
The PwC Operate Application Management Services (AMS) is looking to recruit individuals with a
proven track record in Microsoft Dynamics solutions. You will be joining an established team of
Support Consultants who provide support and enhancement services to Dynamics clients in the UK
and overseas.
Responsibilities:
Incident Management - analyzing and resolving Incidents within the agreed SLAs with our clients
Problem Management - perform root cause analysis to reduce recurring Incidents
Change Management - scope, implement and test system enhancements
Build and develop relationships with key client stakeholders
Work to consistently high standards and with minimal day-to-day supervision
Providing quality oversight
Skills and experience
3 – 7 years of Microsoft Dynamics 365 Finance implementation/support experience.
Functional knowledge of Microsoft Dynamics 365 F&O in terms of the out-of-the-box functionality and solution constraints.
Ability to communicate with a wide range of stakeholders, including third parties and clients
An understanding of relevant business processes, e.g. finance, sales, purchase to pay, warehouse
management for finance or sales, marketing and services
Experience in performing fit/gap analysis between business requirements and out-the-box
functionality.
Experience in supporting testing and end user training based on knowledge of the solution.
Qualifications in developing and implementing Microsoft Dynamics 365 CE and/orF&O would be
advantageous.
PwC Consulting Senior Associate Grade Expectations
Project Management
Escalate issues & risks impacting task delivery.
Utilize appropriate PM tools (ADO, Spreadsheets).
Delivery Management
Liaise with team members on other delivery workstreams.
Responsible for delivery of assigned tasks.
Education
(if blank, degree and/or field of study not specified)Certifications
(if blank, certifications not specified)Required Skills
Optional Skills
Desired Languages
(If blank, desired languages not specified)Travel Requirements
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date
Job ID:490794WD
Industry:Technology, Media and Telecommunications
Service:Advisory
Grade:Senior Associate
Location:Cairo
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